COVID-19 Records

NIH Hid Public Comments Package — page 31

of 128 pages

← p.30 p.32 → · this page in the original PDF · package

content regarding credible threats, hate speech, serious threats of harm, and spam. These comments are automatically removed by Instagram and are not viewable by users. In October 2020, Instagram also began automatically hiding comments similar to others that have been reported in the past via an artificial intelligence algorithm. See Instagram, Kicking off National Bullying Prevention Month with New Anti-Bullying Features, October 6, 2020, available at https://about.instagram.com/blog/announcements/national-bullying-prevention-month (last accessed December 8, 2021). This is an automatic Instagram feature and Instagram account administrators cannot turn this feature off. Jd. The comments hidden via this mechanism can be viewed by a user by choosing to "view hidden comments." Id. 30. Instagram provides account holders with a variety of tools to moderate the conversations on their posts. Account holders may, for example, use manual keyword filtering to hide all comments containing specified words or phrases. Thus, if an account holder designates the word "testing" as a manual filtered keyword on the account holder's page. any comment containing that word should automatically be hidden from public view as soon as it is posted. The filtered comment will be visible only to the user who posted it and to the account holder if they choose to "view hidden comments." No other user, including users who follow the comment author, will be able to see, reply to, or engage with the hidden comment. 31. Account holders may also hide comments that contain any keyword in a list of "Default Keywords" created and maintained by Instagram. Enabling the "Use Default Keywords" setting automatically hides comments containing keywords that are commonly found in posts reported as violating Instagram's terms of service. Unlike manual keyword-filtered comments, See Instagram, Community Guidelines, at https://help instagram.com/477434105621119/?refsrc=about. facebook.com%2Factions%2Fpromoting-safety-andexpression%2F (last accessed December 7, 2021).

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